Health Care

Professional ServicesThe healthcare industry is in a state of flux. Traditional models for delivering care, serving policyholders and employers, and managing revenues, are increasingly ineffective. Regulatory agencies want higher levels of service and quality—and lower costs. Healthcare consumers demand the same, with generational divisions about how they want to interact with their service providers. Delivering higher quality and better service coupled with cost containment calls for reinvention and transformation. That's what LMT will help you achieve.

LMT enables healthcare organizations to create more efficient, effective, innovative and virtualized business models. We arm your enterprise with the strategic thinking to effectively respond no matter what directions the healthcare industry's evolution takes. Our deep industry expertise and experience across the healthcare ecosystem enables healthcare organizations to successfully address challenges and seize opportunities by improving processes, creating efficiencies and unlocking innovation. Our comprehensive managed services enable you to serve larger member populations than ever, delivering a high level of service with minimal capital investment and reduced fixed operating costs.

We enable you to focus on your core mission to deliver the highest quality of care by making your operations more effective and efficient, while enabling clinical transformation through innovative new processes and services.

Case Study

Business Problem:
Federal EMR Electronic Medical Records Mandate with a 2014-2015 deadline. Several financial incentives attached to this initiative, as well as potential penalties for non-compliance.
Solution:
Consulted on the overall strategy and implementation, including but not limited to, EMR vendor selection, upgraded the network infrastructure to support an EMR SaaS [Software As A Service] solution, installed a campus wide wireless network and upgraded all of the network switch devices. In addition, LMT assisted with hardware selection and implementation of Kiosk, Medical Cart tablets and PC hardware. We complemented all of the above with a robust Computer Based Training solution to bring all of the staff up to speed with their skills set.
Outcome/Result/Benefit:
Client was able to be one of the first Nursing Homes in Rochester to comply fully with all of the EMR mandates, on-time and on budget. This enabled a streamlined point of care process and they were able to electronically process all of the refill prescriptions in 50% less time.

Case Study

Business Problem:
One of the largest Dental organizations in the region had aging hardware that needed to be replaced if they were to solve many of their user issues. This was causing a lot of lost productivity, frustration amongst the employees and poor customer service.
Solution:
LMT proposed an alternate solution of a terminal server that allowed them to use their existing hardware as dummy terminals vastly increasing their life and reducing costs. Also it allows for when a pc fails to be replaced with a thin client that is half the cost and uses less energy. Interestingly enough, the client originally opted out of this solution and decided to stay with its current vendor and solution.
Outcome/Result/Benefit:
After several attempts to go with a "cheaper solution", client realized that it was throwing out good money after bad. LMT was engaged to implement its original proposal, saving the client 23% in overall costs over the next two years, but more importantly, provided real solutions to everyday challenges that the employees were facing; this resulted in a much more productive and satisfied workforce, which translated to better customer service and support towards their customers.
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